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iAuditor & Sydney Festival Customer Story

iAuditor & Sydney Festival Customer Story


Art… arty… party – that’s us My name’s Alycia and I’m a Domain Manager at the Sydney Festival I’m John
Bailey I’m the Head of Production at the Sydney Festival we run for 22 days in
that time we will host a thousand artists in terms of people that we can
count it’ll be about 400,000 people it’s a lot
of people to keep safe anything can go wrong
we had incident reports performance reports daily checklists that we do on
every site there’s lots of challenges with having paper the people that
should be dealing with that issue need to have that report so that they can
react when it’s showtime if we haven’t fixed the problem it could be you know
a catastrophe so we need to find a system that people are actually quite excited
to do and makes their life easy so my Domain Manager brought iAuditor to
us there’s an app so you can have it on your phone or your iPad or whatever so
it didn’t matter where you were you didn’t have to worry about going back to
the office to get paperwork there here’s the solution here’s what we’ve got
for you here’s the thing it’s been an amazing decision people want to fill out
paperwork that normally they wouldn’t want to the person that’s filling it out
don’t even realise that it is completely customized itself to asking the right
questions to get the relevant information that we need
everything could become instant of course once you hit that submit button
everybody’s got it and it can also alert people to the fact that they’ve got it
people don’t realize how important these things are until something happens which
sometimes is too late and that’s why it is it we start from the ground up you
don’t start from the paperwork down having iAuditor introduced to us has
been a massive change for the festival I like to say that we like to send people
home the way that they arrived happy and well when the audience come in who know
nothing about safety and what’s gone into the planning of this event they
come in they enjoy their time they’ve it’s incident-free
they go home happy going what a great Sydney Festival

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